The eyelashes give the eyes a different glow. It is a trend nowadays as seen in celebrities and influencers. It is a must-have if ladies want to achieve the no makeup look. That is why the lashing process is as crucial to any client as the result itself. The clients will always want a lash extension that is worth more than what they paid for.

Customer satisfaction depends on great customer service. Lash artists should be giving their best on maintaining the lashes and extending the lash retention period for their clients.

For tips on how to provide excellent client services for better eyelash extension bonding & retention, read tips from Redberry Nails & Spa - nail salon San Jose

1) Use high quality lashing adhesive properly
Every time you open your adhesive bottle, a little air enters inside. The moisture in the air reacts with the glue, degrading it. This process weakens the adhesive strength making the glue less effective, thus impacting the retention capacity. You must stop using the glue bottles every 5 weeks max, even if there is glue left. Write the opening date at the bottom to make it easy for you to remember.

It is important to follow certain storage tips to make the adhesive last. Store the bottle upright in a cool and dry place at room temperature. Unopened bottles can be stored in the fridge for not more than 90 days, for optimum freshness. Storing the open adhesive bottles in a refrigerator will cause the moisture inside the bottle to condense, which will cause premature curing of the adhesive.

2) The right humidity level for your lash glue
Every glue works best at a different humidity level. Read the manufacturer’s instructions carefully to make sure that the lash glue is still usable. Purchase a hygrometer to measure the moisture in your lashing room. If the moisture in the lashing room is higher than recommended, open the windows or purchase a dehumidifier. In contrast, if the humidity is low, get a humidifier to release water vapor into the air to increase humidity. You can also store a lash adhesive for high and low humidity so you can swap between them to suit the conditions that day.



3) Quantity of adhesive used
Using the right amount of adhesive when working on classic eyelash extensions is the rule of thumb to better retention. Using extra glue can create a thick base, giving a thick feel making the client feel uncomfortable. It also leads to poor isolation with more than one lash stuck together. On the other hand, using less glue will cause the extensions to drop off prematurely due to poor bonding when brushing through the lashes.
Dip only 1-3 mm of the base of the lashes into the lashing adhesive. A tiny bead is formed at the bottom of the extensions when you dip the extensions in the adhesive. To check if the glue amount is appropriate, the bead must be gone after placing the extensions. If you still see the bead on the extensions, it simply means you are using more glue. Don’t dab or drab the excess glue as it will lead to uneven distribution of adhesive, weakening the bond, leading to poor retention.



4) Clean your lashes well
The adhesive sticks strongly on a clean working surface devoid of any oils, dirt, debris, or residue. Thus, having squeaky clean lashes before lashing by using an oil-free cleanser is crucial to increase the bonding capacity of the glue. Rinse well after cleansing as any soapy residue can also become a barrier between the lash and adhesive. Comb your client’s lashes with a lash wand and completely dry them before you start the actual lashing procedure. Educate your clients to follow this routine daily, especially after swimming, workouts, or make-up, to make their lashes last longer. It is advisable to be proactive with the cleaning procedure than risking your reputation.



Conclusion
If the clients notice excessive shedding without the natural lashes attached, it signals towards one of the above problems. Finding the root cause of poor retention may be tricky, but avoiding these killers can be a win-win situation for you and your clients. Redberry Nails & Spa - Nail salon 95127 is proud to be one of the best service providers in McKee Road, San Jose, California 95127. Our professional service and plush environment make us the top choice when women search for eyelash extensions near me. Customer satisfaction is our topmost priority.